Elements Casino Rewards Program

Claim C$3000 + 250 Free Spins Now!

  • 1st deposit: 100% match up to C$600 + 100 Free Spins
  • 2nd deposit: 70% match up to C$1.100 + 75 Free Spins
  • 3rd deposit: 80% match up to C$800 + 75 Free Spins
  • Weekend reload: 40% up to C$500 (available weekly)
  • Minimum deposit: C$80
  • This exclusive welcome offer is time-limited!
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Welcome Bonuses

Claim Your Welcome Bonus Now!

  • Wide selection of verified brands
  • Bonuses on your first 4 deposits
  • Minimum deposit from 20 CAD
  • Up to 5,000 CAD in bonuses
  • Up to 1,000 free spins available
  • Payment via local banks and cryptocurrencies

How Great Canadian Rewards Works at Elements Casino

We use a national rewards program at Elements Casino, known as Great Canadian Rewards. Whether you go in Ontario or over in British Columbia, it works the same way. Our program rolled out back in August 2022 and covers 12 Ontario sites and multiple British Columbia venues.

Each time you play, you build up two things – Tier Credits and Comp Dollars. Tier Credits move you through our levels. Comp Dollars, think of them as spending money for dining, drinks, or hotel nights right at the casino. We’ve set five different status levels: Club, Preferred, Premium, Summit, and Elite by invitation. Each tier opens more benefits.

We break the rewards calendar into two halves. Credits collect from April 1 to September 30, then again October 1 to March 31. If you want to keep your tier, you’ll need to re-earn those credits every cycle. We know, it’s a bit of a sprint, but those are the rules. Comp Dollars are easier going – don’t worry, they stick around in your account as long as you keep it active.

Here’s where we are in Ontario – Brantford (40 Icomm Drive), Woodbine Mohawk Park in Milton, Grand River in Elora, plus Flamboro in Dundas. In BC, Elements Casino Victoria welcomes you at 1708 Island Highway, View Royal. The same card works and tracks play for every one of our venues.

Earning and Using Comp Dollars

When you play slots or electronic table games, you earn Base Points. These turn into Comp Dollars once you reach set amounts, but the rate changes based on your tier and what you’re actually playing. To spend Comp Dollars, show your card at restaurants or hotel check-in at any participating spot in the Great Canadian group. The cashier will just pull your balance right then – one less thing to think about. Perks get a little sweeter as you climb up. Each higher tier comes with a birthday bonus, game reserve access, and sometimes a hotel night or two on us. Here’s a quick look:
Tier Level Monthly Free Nights Birthday Bonus Game Reserve Access
Club 0 CAD 10 free play No
Preferred 0 CAD 150 free play Yes
Premium 1 CAD 300 free play Yes
Summit 2 CAD 400 free play Yes
If you’re at Premium or Summit, you snag hotel nights at Pickering Casino Resort or Great Blue Heron Casino. Birthday bonuses hit your email if you’ve signed up for offers and your info is up to date.

Tracking Your Account

Want to know where you stand? Just open our GC Rewards mobile app or use the online portal at greatcanadian.com. You’ll see your current Comp Dollars, Tier Credits, and details on how close you are to bumping up a level. You’ll also know exactly when your credits roll over.

Lost your PIN? Give us a call or come up to the rewards desk with ID-we’ll sort things out. Updates travel through our system in about a day.

Joining Great Canadian Rewards

Sign up only happens in person at any Elements Casino. Bring a government-issued photo ID. Our staff will get your contact details, walk you through the T&Cs, then hand over your member card and help you pick a four-digit PIN. Usually takes less than 10 minutes altogether.

Once you have your card, insert it into a slot or electronic table before playing. You’ll spot your name and balance on the screen-so you’re ready to go. Just don’t forget the card in the machine at the end.

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More Perks With Partnerships

As a member, you get a few nice extras outside the casino. Members score 15% off with Norwegian Cruise Line. Higher tiers sometimes get a little more knocked off.

There’s tier matching too. Show your status with us and you can hold onto equivalent perks at the Venetian Las Vegas. Our support team can help get that started.

Heading to a show? Members are often first in line for ticket presale windows at Great Canadian Entertainment venues. We’ll ping you by email if you’ve opted in. Hotel perks help out too – Premium and Summit levels get amenities like waived resort fees, upgrades (if they’re open), and late checkouts automatically.

Problems and How to Handle Them

Forgot your PIN? Enter the wrong one too many times and your account locks for safety. Check your card for the number, and sort it out through support or right at the desk.

If your Comp Dollar total looks weird, open your portal and check transactions for mistakes or delays. Missing Tier Credits from a recent session? Sometimes they show up after a night, especially if it’s a busy period.

Lost a card? Tell us right away, we’ll block the old one and get a replacement mailed out. Your balance and status aren’t going anywhere.

Regulation

Great Canadian Entertainment follows all AGCO rules in Ontario. Our casinos and the rewards side get checked and regulated by the province. AGCO sometimes fines us if we mess up age checks or other rules, and in BC, their own commission sets the standards.

Don’t forget, every Elements Casino has responsible gambling resources on site. You can always head to our info desks or contact the PlaySmart Centre at 1-833-888-2306 if you want to talk.

Scam Awareness

We’ve seen scam ads using our names or logos pop up on Instagram or Facebook, offering free spins or bonuses. Those aren’t from us. We never run real money gaming or slots online-our games are only in physical casinos in Ontario and BC.

On social media, look for official handles (like @elementscasinovictoria) and check for verified badges. Bad posts usually slip in spelling mistakes or weird-looking logos. If you see something, don’t click the links or download anything. Let casino staff know, and report the post on the platform.

Contact Information

General questions: [email protected]

Elements Casino Brantford: 519-752-5004 or 1-888-694-6946

Elements Casino Mohawk: 905-854-3394 or 1-800-732-2230

Elements Casino Grand River: 519-846-2022

Elements Casino Flamboro: 905-628-4275 or 1-866-746-6600

We answer emails within two days on business days. Phones work during casino hours too.